The pandemic situation and worker shortage have led us to review the roles and responsibilities of the CISSS de Laval’s various stakeholders involved in patient care in care units a the Hôpital de la Cité-de-la-Santé.

The professional practice teams of the Nursing Directorate, the Multidisciplinary Services Directorate and representatives of all job titles have implemented a new organizational work model. The project aims to create winning conditions by having rehabilitation and psychosocial professionals present in the units in addition to the nurses and attendants. With this project, we hope to see the professionals who work with the care team join them in developing the care of future with the patients.

The project’s objectives are:

– Provide an interdisciplinary service from the moment patients are admitted to hospital

– Foster team spirit and interprofessional collaboration

– Involve patients and their families in the care and services provided

– Support an early and safe return home for patients

– Work in conjunction with the various partners in the continuum of care and services

Having two patients on the working committee greatly helped to advance the project.

Project submitted by Isabelle Simard, Professional Practice Coordinator, Multidisciplinary Services Directorate

Other contributors to the project: Anny-Kim Alie, Nutritionist; Tamara-Stéphanie Boulay, Speech Pathologist; Jessica Chouchani, Nutritionist; Josée Côté, Patient Partner; Caroline Côté-Madore, Nurse Clinician; Sara El Belbesi, Nutritionist; Jade Émond, AIS; Amélie Ferron, OT; Marylise Forget, OT; Andrée-Ann Gravel, Social Worker; Isabelle Jeanson, Department Head; Annie Langlois, Recreational Activities Technician; Andréanne Laurin-Fournier, Physiotherapist; Manon Leblanc, Social Service Worker; Myriam Philippon-L’espérance, Speech Pathologist; Martine Naud, Department Head; Danielle Nobert, Department Head; Alice Paquet, Psychologist; Dominique Phaneuf, Network Nurse; Dominic Pilote, Physiotherapy Technologist; Sylvie Poitras, AIS; Isabelle Reweghs, Nurse Clinician; Sébastien Rivest, Social Worker; Julie Robertson, Department Head; Danièle Tremblay, Patient Partner; Amélie Gagnon, Clinical Consultant; Annie Manguian, PPRO; Marie-Élaine Giroux, Clinical Consultant; Sabrina Cornejo-Freire, Clinical Consultant; Ruth-Danielle Detournel, Social Service Worker; Roua Hammoud, Nurse Clinician; and Julie Cadieux, Social Worker