Did you know that most of your transactions can be done remotely?

Several measures have been put in place to allow you to have a full access to your financial services while slowing down the risks of spreading COVID-19 :

Accès D Internet

With AccèsD Internet, you can:

• view your account balances

• make money transfers

• renew your guaranteed investments

• and more.

Mobile

With the Desjardins mobile services app, you can:

•pay your bills

• view your account balances

• transfer money to another person

• and much more.

From anywhere, at any time

Telephone

Use AccèsD Telephone to:

•make regular transactions

• get Desjardins products and services

• manage your user file

Use a Touch-Tone™ telephone to make your transactions any time, from your home or office.

Here is an overview of the products and services offered by telephone with the help of one of our advisors from 6 a.m. to midnight, 7 days a week:

Please note this list may change as the situation evolves

AccèsD internet and mobile

• User support for various features
• Signing up for the service
• Managing money transfers
• Managing bill payments

Credit cards

• Card applications
• Account transfers
• Overdraft transfers
• Online account statements

Everyday banking

• New and replacement Desjardins Access Cards
• Banking plans
• Change of address
• Account statements
• Transfers between accounts
• Stop-payment orders
• Tracing requests

Investment and financing

• Guaranteed investments
• Mutual funds*
• Accord D financing
• Automobile and durable goods financing

* Service available Monday to Friday, 8:00 a.m. to 9:00 p.m.

Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Canada and the U.S. : 1-800-CAISSES (1-800-224-7737)

ATMs

Use an ATM to:

• get cash advances from your Desjardins credit card

Locate a Desjardins ATM
Les guichets automatiques continueront d’être approvisionnés comme à l’habitude et aucune pénurie d’argent liquide n’est envisagée.

Appointment with an advisor

Our consultants are available for telephone and virtual meetings.

To make an appointment: 1-877-522-4773